Privacy Policy

Privacy Policy

This Privacy Policy explains how Official Koi CBD (“we”, “us”) collects, uses, and protects your information when you shop at officialkoicbd.com.

Information We Collect

  • Order information — name, shipping address, email, and phone number, as needed to fulfill your order.
  • Payment information — processed by our payment provider; we do not store full card numbers on our servers.
  • Usage data — pages visited and device information, used to improve the store.

How We Use Your Information

We use your information to process orders, provide customer service, send order updates, and — only with your permission — send occasional offers and news. We do not sell your personal information.

Cookies

Our store uses cookies to keep your cart working, remember preferences, and measure traffic. You can disable cookies in your browser, though parts of the store may not function.

Third Parties

We share information only with the services required to run our store (payment processing, shipping, and analytics), and only as needed to serve you.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected].

Age

This store is intended for adults 21 and over. We do not knowingly collect information from anyone under 21.