Frequently Asked Questions
Everything you need to know about buying CBD online from Official Koi CBD — products, lab testing, shipping, and wholesale. Can’t find your answer? Contact us and we’ll add it.
Is CBD legal in the United States?
Hemp-derived CBD products containing no more than 0.3% delta-9 THC on a dry weight basis are federally legal under the 2018 Farm Bill. Individual states may place additional restrictions on certain hemp products (especially THC-containing items like delta-8, delta-9, and THCA), so always check your state’s current rules before ordering.
Will CBD get me high?
No. CBD is a non-intoxicating cannabinoid. Products in our CBD categories contain little to no THC and will not produce a “high.” Our hemp-derived THC products (delta-8, delta-9, THCA) are clearly labeled and sold separately — they are intoxicating and intended for adults 21 and over.
What’s the difference between full-spectrum, broad-spectrum, and CBD isolate?
Full-spectrum contains CBD plus the full range of hemp cannabinoids and terpenes, including trace amounts (≤0.3%) of delta-9 THC. Broad-spectrum keeps the other cannabinoids but removes THC. Isolate is pure CBD with everything else removed. Shoppers who prefer zero THC can browse our Zero THC collection.
How do I know your products are really lab tested?
Every product we carry is tested by independent, accredited third-party laboratories for potency and purity, including pesticides, heavy metals, solvents, and microbials. Email us the batch number from your packaging and we’ll send the matching Certificate of Analysis. See lab results for details.
How much CBD should I take?
There’s no universal dose — factors like body weight, metabolism, and experience level all matter. Most beginners start with 10–25 mg of CBD once or twice daily and adjust after a week of consistent use. Edible products list their exact CBD content per serving on the label, which makes dosing simple and precise.
Can CBD show up on a drug test?
Standard drug tests screen for THC, not CBD. Full-spectrum products contain trace amounts of THC that could theoretically trigger a positive result. If you’re subject to testing, choose broad-spectrum or isolate products from our Zero THC collection and always review your employer’s policies.
How fast is shipping?
Orders are typically processed within [1–2 business days] and delivered within 3–7 business days anywhere in the USA. You’ll receive a tracking number by email the moment your order ships. Full details are on our shipping policy page.
Do you offer wholesale pricing?
Yes! We supply retail stores, smoke shops, wellness studios, and e-commerce sellers with tiered wholesale pricing, COA documentation, and dependable restocking. See the wholesale page to apply.